Technical & Sales Support2024-04-19T09:43:00+00:00

Customer Knowledge base

Technical & Sales Support

Customer Knowledge base

Technical & Sales Support

Customer Knowledge base

Technical & Sales Support

Product Support & Information

Setting up EasyBase

Download, install, and configure your EasyBase system on your computer.

Dashboard Overview

Explore the several dashboards available at your disposal within EasyBase.

Adding New User

Learn the process of adding / importing new users and employees in EasyBase.

Frequently
Asked Questions

Learn more about the system through some
commonly asked questions.

What is the average response time for a support ticket?2024-03-28T19:11:45+00:00

We strive to respond to all support enquiries in a timely manner. While response times may vary depending on the volume of enquiries received, our goal is to address your enquiries promptly and provide assistance within a couple of hours of submission.

Is there a charge for accessing EasyBase support?2024-03-28T19:10:35+00:00

No, accessing EasyBase support is included as part of your subscription. There are no additional charges for contacting our support team or accessing our self-service resources. We’re committed to providing excellent support to help you get the most out of EasyBase.

What are the support hours for EasyBase?2024-03-28T19:10:04+00:00

Our support team is ready to help you during regular business hours, Monday through Friday, from 9:00 AM to 7:00 PM (local time). Nonetheless, our support website remains available around the clock, offering a wealth of resources that may prove beneficial. We are committed to promptly addressing all enquiries and providing timely assistance to our valued customers.

How can I contact EasyBase support?2024-03-28T19:08:21+00:00

You can contact EasyBase support by submitting a support ticket through the EasyBase system, sending us an email at support@easybasecrm.com, or reaching out to us via live chat during our support hours. Our dedicated support team is ready to assist you with any questions or issues you may encounter.

Frequently Asked Questions

Learn more about the system through some
commonly asked questions.

What is the average response time for a support ticket?2024-03-28T19:11:45+00:00

We strive to respond to all support enquiries in a timely manner. While response times may vary depending on the volume of enquiries received, our goal is to address your enquiries promptly and provide assistance within a couple of hours of submission.

Is there a charge for accessing EasyBase support?2024-03-28T19:10:35+00:00

No, accessing EasyBase support is included as part of your subscription. There are no additional charges for contacting our support team or accessing our self-service resources. We’re committed to providing excellent support to help you get the most out of EasyBase.

What are the support hours for EasyBase?2024-03-28T19:10:04+00:00

Our support team is ready to help you during regular business hours, Monday through Friday, from 9:00 AM to 7:00 PM (local time). Nonetheless, our support website remains available around the clock, offering a wealth of resources that may prove beneficial. We are committed to promptly addressing all enquiries and providing timely assistance to our valued customers.

How can I contact EasyBase support?2024-03-28T19:08:21+00:00

You can contact EasyBase support by submitting a support ticket through the EasyBase system, sending us an email at support@easybasecrm.com, or reaching out to us via live chat during our support hours. Our dedicated support team is ready to assist you with any questions or issues you may encounter.

Find us on

Explore our official YouTube channel for tips and tricks to maximize your experience with the EasyBase system.

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