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Last updated 15/03/2024.

Privacy Policy for EasyBase CRM

This Privacy Policy describes how EasyBase CRM (“we”, “us”, “our”) collects, uses, and protects personal information when you use our website and services. We are committed to protecting your privacy and ensuring the security of your personal data.

1. Information We Collect

We collect and process various types of personal information, including:

Account Information: When you register for an account, we collect personal information such as your name, email address, company name, job title, and in some cases payment information (through a third party service).

Usage Information: We automatically collect usage information when you interact with our website and services, including your IP address, browser type, device information, and cookies.

Communication Data: When you communicate with us via email or other channels, we may collect information such as your name, email address, and any other information you provide.

2. Legal Basis for Processing

We process personal data based on the following legal grounds:

Contractual Necessity: We process personal data to fulfill our contractual obligations to you and provide you with the services you requested.

Legitimate Interests: We may process personal data for our legitimate interests, such as improving our services, marketing purposes, and ensuring the security of our website and services.

Consent: Where required by law, we obtain your consent before processing personal data for certain purposes.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our services, including account registration, authentication, and customer support.
To personalize your experience and improve our website and services.
To communicate with you about your account, updates, and promotional offers.
To process payments and prevent fraudulent activities.
To comply with legal obligations, such as tax and accounting requirements.

4. Data Sharing and Disclosure

We may share your information with third parties for the following purposes:

With service providers who assist us in operating our website and providing our services, such as hosting providers, payment processors, and customer support services.
With your consent or at your direction.
In response to legal requests or to protect our rights, property, and safety.

5. International Data Transfers

Your information may be transferred to and processed in countries outside of the European Economic Area (EEA) that may not have equivalent data protection laws. We will take appropriate measures to ensure that your personal information receives an adequate level of protection, including implementing standard contractual clauses or relying on the EU-U.S. Privacy Shield Framework.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights regarding your personal data:

Right to Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
Right to Data Portability: You have the right to receive a copy of your personal data in a structured, machine-readable format.

You can exercise these rights by contacting us using the contact information provided below.

8. Cookies and Similar Technologies

We use cookies and similar tracking technologies to analyze trends, administer our website, track users’ movements, and gather demographic information. You can manage your cookie preferences by adjusting your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and the date of which it was last modified.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:

EasyBase CRM
Questions? Email

Terms of Service agreement for EasyBase CRM

These Terms of Service (“Terms”) govern your use of EasyBase CRM (“we,” “us,” “our”) website and services. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website and services.

1. Account Registration

You must create an account to access certain features of our services. You agree to provide accurate, current, and complete information during the registration process.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

2. Use of Services

You may use our services only for lawful purposes and in accordance with these Terms.
You agree not to engage in any activity that interferes with or disrupts our website or services, including transmitting viruses, spam, or other harmful code.
You agree not to use our services to violate the rights of others, including intellectual property rights or privacy rights.

3. Payment and Billing

Certain features of our services may require payment. You agree to pay all fees associated with your use of such features.
Payments are processed securely through third-party payment processors. We do not store or have access to your payment information.
All fees are non-refundable unless otherwise stated.

4. Intellectual Property

Our website and services, including all content, logos, and trademarks, are the property of EasyBase CRM or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, revocable license to access and use our website and services for personal or internal business purposes.

5. Limitation of Liability

We are not liable for any damages arising out of or in connection with your use of our website and services, including but not limited to direct, indirect, incidental, consequential, or punitive damages.
Our total liability under these Terms is limited to the amount paid by you for the services during the preceding twelve-month period.

6. Indemnification

You agree to indemnify and hold harmless EasyBase CRM and its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising out of your use of our website and services or your breach of these Terms.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of all countries our company trades in, without regard to its conflict of law principles.

8. Changes to Terms

We may modify these Terms at any time by posting the revised Terms on our website. Your continued use of our website and services after the posting of the revised Terms constitutes your acceptance of the changes.

9. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

EasyBase CRM
Questions? Email

EasyBase CRM Cookie Policy

This Cookie Policy explains how EasyBase CRM (“we,” “us,” “our”) uses cookies and similar tracking technologies on our website.

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are commonly used to make websites work more efficiently and to provide information to website owners.

2. Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.

Analytical/Performance Cookies: These cookies allow us to analyze how visitors use our website and to improve its performance. For example, we may use Google Analytics to track website usage.

Functionality Cookies: These cookies enable the website to remember choices you make and provide enhanced features and personalized content.

Advertising/Targeting Cookies: These cookies are used to deliver advertisements relevant to your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

3. How We Use Cookies

We use cookies for the following purposes:

To provide and improve our website and services.
To personalize your experience and remember your preferences.
To analyze website traffic and usage patterns.
To deliver targeted advertisements.

4. Your Cookie Choices

You can choose to accept or decline cookies through your browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of our website.

5. Third-Party Cookies

We may use third-party cookies on our website for advertising and analytics purposes. These third parties may collect information about your online activities over time and across different websites.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions or concerns about our Cookie Policy, please contact us at:

EasyBase CRM
Questions? Email

End User Licensing Agreement

This End User License Agreement (“Agreement”) is a legal agreement between you (referred to as “End User”) and Carter Software (referred to as “Licensor”) for the software product named EasyBase (“Software”) developed by Licensor. By installing, accessing, or using the Software, you agree to be bound by the terms of this Agreement. If you do not agree with these terms, do not install, access, or use the Software.


Licensor grants to End User a non-exclusive, non-transferable, limited license to use the Software for the purpose of data management as described in the Software documentation.


End User acknowledges that the Software, including but not limited to any copyrights, trademarks, trade secrets, or other intellectual property rights therein, is and shall remain the sole property of Licensor. This Agreement does not convey any ownership rights to End User.


End User shall not, without the prior written consent of Licensor:
a. Copy, modify, reverse engineer, decompile, or disassemble the Software.
b. Rent, lease, distribute, sublicense, or transfer the Software to any third party.
c. Use the Software for any illegal or unauthorized purpose.


Licensor shall provide support and maintenance for the Software as described in separate support and maintenance agreements, if applicable.


The Software is provided “as is” without any warranties, expressed or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, and non-infringement. Licensor does not warrant that the Software will be error-free or that its use will be uninterrupted.


In no event shall Licensor be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement of substitute goods or services, loss of use, data, or profits) arising in any way out of the use, inability to use, or performance of the Software, even if Licensor has been advised of the possibility of such damages.


This Agreement is effective until terminated. Licensor may terminate this Agreement immediately without notice if End User fails to comply with any term of this Agreement. Upon termination, End User shall cease all use of the Software and destroy all copies of the Software in its possession.


This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which Licensor is located, without regard to its conflict of laws principles.


This Agreement constitutes the entire agreement between the parties concerning the subject matter hereof and supersedes all prior or contemporaneous oral or written agreements.

By installing, accessing, or using the EasyBase software, you acknowledge that you have read and understood this Agreement, and agree to be bound by its terms and conditions.

Carter Software Solutions
Last updated: 23/02/2024